Phase 1: Assessment and Foundation (Months 1-2)
1.1 Business Objectives Alignment
- [ ] Conduct leadership workshop to define top 3-5 business goals
- [ ] Document current pain points and operational challenges
- [ ] Map pain points to potential AI capabilities
- [ ] Create specific, measurable success criteria for each objective
- [ ] Document all current business processes and workflows
- [ ] Identify which processes involve repetitive tasks
- [ ] Calculate baseline metrics for current performance
- [ ] Get leadership sign-off on objectives and success metrics
1.2 Current State Analysis
- [ ] Create inventory of all current software and systems
- [ ] Document integration points between systems
- [ ] Assess current data storage locations and formats
- [ ] Evaluate cloud vs. on-premise infrastructure
- [ ] Conduct digital literacy survey across all departments
- [ ] Identify technology champions and skeptics
- [ ] Review current IT support capabilities
- [ ] Analyze current technology budget and spending patterns
- [ ] Document any compliance or regulatory requirements
- [ ] Assess current cybersecurity measures
1.3 Data Readiness Evaluation
- [ ] Catalog all data sources (databases, spreadsheets, documents)
- [ ] Assess data quality (completeness, accuracy, consistency)
- [ ] Identify data silos and integration challenges
- [ ] Document data collection processes and frequency
- [ ] Review data retention policies
- [ ] Identify missing data needed for potential AI applications
- [ ] Create data governance framework
- [ ] Establish data access and security protocols
- [ ] Ensure GDPR/CCPA/industry-specific compliance
- [ ] Plan for addressing identified data gaps
Phase 2: Strategy Development (Months 2-3)
2.1 AI Opportunity Mapping
- [ ] Research AI applications in your industry
- [ ] Attend webinars or conferences on AI for small business
- [ ] Create list of potential AI use cases
- [ ] Evaluate each use case for impact vs. feasibility
- [ ] Research 3-5 vendors for each high-priority use case
- [ ] Request demos from top vendors
- [ ] Check references from similar-sized businesses
- [ ] Create build vs. buy vs. partner analysis
- [ ] Develop criteria for pilot project selection
- [ ] Create 12-month AI roadmap with milestones
- [ ] Identify quick wins achievable in 3-6 months
- [ ] Define long-term transformational goals
2.2 Resource Planning
- [ ] Develop detailed budget for AI initiatives
- [ ] Include software, hardware, training, and consulting costs
- [ ] Plan for ongoing operational expenses
- [ ] Identify funding sources or reallocation opportunities
- [ ] Conduct skills assessment for all staff
- [ ] Create role-specific training plans
- [ ] Identify external training resources
- [ ] Determine need for new hires or contractors
- [ ] Evaluate consultant and vendor options
- [ ] Create resource allocation timeline
- [ ] Build contingency plans for resource constraints
2.3 Risk Assessment
- [ ] Identify technical risks and dependencies
- [ ] Assess organizational change risks
- [ ] Evaluate financial and ROI risks
- [ ] Consider competitive and market risks
- [ ] Develop risk mitigation strategies
- [ ] Create contingency plans for high-impact risks
- [ ] Review ethical implications of AI use
- [ ] Establish AI ethics guidelines
- [ ] Develop change management strategy
- [ ] Create communication plan for stakeholders
- [ ] Plan for addressing employee concerns
Phase 3: Pilot Implementation (Months 3-6)
3.1 Start Small
- [ ] Select pilot project based on Phase 2 criteria
- [ ] Define specific pilot objectives and scope
- [ ] Set pilot timeline (typically 3-4 months)
- [ ] Establish clear success metrics
- [ ] Create pilot project charter
- [ ] Identify pilot team members
- [ ] Select and procure chosen AI solution
- [ ] Define pilot boundaries and constraints
- [ ] Create rollback plan if pilot fails
- [ ] Schedule regular review checkpoints
3.2 Team Preparation
- [ ] Develop AI literacy training curriculum
- [ ] Schedule and conduct general AI awareness training
- [ ] Provide role-specific training for pilot users
- [ ] Train IT staff on technical administration
- [ ] Select and empower project champions
- [ ] Create feedback collection mechanisms
- [ ] Establish regular team meetings
- [ ] Set up communication channels (Slack, Teams, etc.)
- [ ] Create pilot documentation templates
- [ ] Develop troubleshooting guides
- [ ] Plan celebration for pilot launch
3.3 Technology Setup
- [ ] Complete technical requirements checklist
- [ ] Install and configure AI software
- [ ] Set up user accounts and permissions
- [ ] Configure data connections and APIs
- [ ] Test all integration points
- [ ] Implement security measures
- [ ] Set up backup and recovery procedures
- [ ] Conduct user acceptance testing
- [ ] Perform security vulnerability assessment
- [ ] Create system monitoring dashboards
- [ ] Document all configurations
- [ ] Train IT staff on maintenance procedures
Phase 4: Evaluation and Scaling (Months 6-12)
4.1 Performance Monitoring
- [ ] Collect and analyze KPI data monthly
- [ ] Compare results to success metrics
- [ ] Conduct quarterly user satisfaction surveys
- [ ] Hold monthly feedback sessions
- [ ] Calculate ROI and payback period
- [ ] Analyze impact on business processes
- [ ] Document unexpected benefits or challenges
- [ ] Create lessons learned repository
- [ ] Conduct post-pilot review meeting
- [ ] Prepare pilot results presentation for leadership
- [ ] Archive all pilot documentation
4.2 Optimization
- [ ] Prioritize improvement opportunities
- [ ] Implement high-impact process refinements
- [ ] Address critical technical issues
- [ ] Update training materials based on feedback
- [ ] Streamline workflows where possible
- [ ] Identify adjacent use cases for expansion
- [ ] Test expanded functionality carefully
- [ ] Make go/no-go decision on unsuccessful initiatives
- [ ] Document reasons for any retirements
- [ ] Celebrate and communicate successes
4.3 Scaling Strategy
- [ ] Identify next departments/processes for AI
- [ ] Create scaling roadmap with timelines
- [ ] Develop business case for increased investment
- [ ] Plan infrastructure upgrades if needed
- [ ] Create internal AI center of excellence
- [ ] Develop AI governance framework
- [ ] Establish AI project approval process
- [ ] Build internal training capabilities
- [ ] Create AI best practices documentation
- [ ] Develop 3-5 year AI vision
- [ ] Align AI strategy with business strategy
- [ ] Create innovation pipeline for new AI opportunities
Ongoing Activities Throughout All Phases
Communication and Change Management
- [ ] Send bi-weekly updates to all stakeholders
- [ ] Maintain FAQ document for common questions
- [ ] Address concerns promptly and transparently
- [ ] Celebrate milestones and quick wins
- [ ] Share success stories across the organization
Vendor and Partner Management
- [ ] Maintain regular check-ins with vendors
- [ ] Document all vendor interactions
- [ ] Track vendor performance against SLAs
- [ ] Build relationships with vendor support teams
- [ ] Stay informed about product updates
Continuous Learning
- [ ] Subscribe to relevant AI newsletters
- [ ] Join small business AI communities
- [ ] Attend quarterly webinars or events
- [ ] Share learnings with peer businesses
- [ ] Stay updated on AI regulations
Documentation and Knowledge Management
- [ ] Maintain central repository for all AI documentation
- [ ] Update process documentation regularly
- [ ] Create video tutorials for common tasks
- [ ] Document all decisions and rationale
- [ ] Build institutional knowledge base
Key Milestones and Deliverables
End of Month 2
- [ ] Completed assessment report
- [ ] Approved business objectives
- [ ] Data readiness report
- [ ] Initial AI opportunity list
End of Month 3
- [ ] Final AI strategy document
- [ ] Approved budget and resource plan
- [ ] Selected pilot project
- [ ] Risk mitigation plan
End of Month 6
- [ ] Pilot completion report
- [ ] ROI analysis
- [ ] User feedback summary
- [ ] Go/no-go recommendation
End of Month 12
- [ ] Scaled implementation report
- [ ] Long-term AI strategy
- [ ] AI capability assessment
- [ ] Year 2 roadmap
Success Indicators
Phase 1 Success
- [ ] Clear understanding of current state
- [ ] Aligned leadership on objectives
- [ ] Identified data gaps with plans to address
- [ ] Organization ready to proceed to strategy
Phase 2 Success
- [ ] Realistic AI strategy aligned with business
- [ ] Adequate resources allocated
- [ ] Risks identified and mitigation planned
- [ ] Organization excited about pilot
Phase 3 Success
- [ ] Pilot launched on time and budget
- [ ] Users actively engaged with system
- [ ] Early positive indicators
- [ ] Learning captured systematically
Phase 4 Success
- [ ] Clear ROI demonstrated
- [ ] Successful scaling to new areas
- [ ] AI embedded in company culture
- [ ] Pipeline of future AI initiatives
Note: This checklist should be customized based on your specific industry, size, and objectives. Not all items may apply to every organization.