Core services

Managed IT Support

Remote IT support, security monitoring, backups, and system maintenance for professional firms in Concord, the Bay Area, Walla Walla, and the Tri-Cities of Washington.

What you get

Predictable operations for desktops, servers, cloud services, and endpoints—so your team stays productive.

Emergency Remote Support

Rapid response when things break—secure remote triage, troubleshooting, and escalation from technicians who know your environment. Available 24/7 when you need urgent help.

Security monitoring

Ongoing visibility into alerts, patches, and risky configurations—reducing downtime and exposure.

Automated backups

Scheduled backups and tested restore paths so recovery isn’t a surprise when you need it.

System updates

Patching and lifecycle management for OS and key apps, coordinated to limit disruption.

Where we work

One managed IT practice. Two regions. The same security monitoring, backups, and remote support.

California

San Francisco & Bay Area

785 Oak Grove Rd. Suite E2, Concord CA 94518

Law firms, CPAs, medical offices, and property managers in Concord and the East Bay who need a named technician, not a ticket mill.

Washington

Walla Walla & Tri-Cities, Washington

3838 Pranger Road, Walla Walla WA 99362

Office at 3838 Pranger Road in Walla Walla. We support firms there and across Kennewick, Pasco, and Richland — healthcare, agriculture, logistics, and professional offices.

Broader infrastructure strategy

Managed support sits alongside planning for AI readiness, mobile work, and modern platforms. See how we think about the full stack.

IT infrastructure & intelligence overview

Ready to offload IT noise?

Tell us about your team size, stack, and priorities—we'll map a sensible support plan.